Terms & Conditions

A Transfer To Brazil is a MEI TURISMO CNPJ 14 317 273/0001-79 registered with EMBRATUR (Nº1900491996-5) in Brazil, equivalent to the French Ministry of Tourism (SNAV).

Contact details: MICRO EMPRESA INDIVIDUAL DE TURISMO – Registration CNPJ 14 317 273/0001-79 – Owner of premises
Rua Jaguapitã Lote 04 Quadra 92 – CEP – 23060-210 – Rio De Janeiro – RJ – Brazil. Contact : Link to contact form

The following conditions apply to transfers in Brazil.

2.1 – Registration

All registrations for transfers carried out by A Transfer To Brazil are subject to payment of the full amount of the services. Payment must be made in full in a single instalment. Registration will only be considered definitive once payment has been received, together with the information requested by the Company.

2.2 – Payment

After the client’s acceptance of the quote, a pro-forma invoice will be sent to you, outlining the payment terms.

2.3 – Payment Terms

Our agency allows clients to pay for their transfers via bank transfer to the LCL bank account or through PayPal payment: VISA/MASTERCARD/AMERICAN EXPRESS.

A Transfer To Brazil cannot, under any circumstances, be held responsible for the consequences of the client’s failure to comply with customs, police, or health regulations before or during the trip. A client who is unable to board a flight for failing to present the required documents will not be entitled to any refund. For more information, we invite you to consult the website of the Brazilian Consulate in Paris: Embassy of Brazil in Paris — Ministry of Foreign Affairs

Less than 7 (seven) days before the original date of the stay, any request for modification of a service (transfer) included in the package must be submitted in writing to A Transfer To Brazil. This modification could (subject to confirmation with the service providers!) incur additional fees, which must be paid before the original travel date.

At any time, the client may cancel the requested services. Below are the cancellation terms :

• The deposit or full payment made at the time of booking, even if done more than 30 days in advance, will not be refunded.
• 50% (1) of the total price of the transfer will be charged if the transfer is canceled between 20 (twenty) and 7 (seven) days before departure, except during the New Year and Carnival periods, during which no refund will be made.
• 100% of the total price of the transfer will be charged if the transfer is canceled 15 (fifteen) days before departure.
• After the service has begun, no refund will be made for services already paid for, for any reason whatsoever.
• In case of cancellation, for any reason whatsoever.

A Transfer To Brazil advises clients to take out “assistance-repatriation” insurance before their arrival in Brazil.

Unused services on-site (transfers) will not be refunded. Services voluntarily modified on-site are subject to the conditions of local service providers and suppliers; additional or replacement services, resulting in extra costs, must be paid directly to the local service providers and suppliers and cannot under any circumstances hold A Transfer To Brazil responsible. No refund will be given for the unused portion of the services.

A Transfer To Brazil cannot be held responsible for the consequences of the following events :

• Loss or theft of airline tickets (since airlines do not issue duplicates),
• Failure to present or presenting expired, incorrect, or insufficiently valid identification and/or health documents (ID card, passport, visas), or documents that do not comply with the information on the registration form, at the customs or check-in police post.
• In case of failure to check in (including for boarding delays), 100% of the total transfer amount will be retained.
• Unforeseeable and insurmountable incidents or events caused by a third party, such as: wars, political unrest, airspace congestion, bankruptcy of a service provider, bad weather, delays, breakdowns, loss or theft of luggage or other belongings. Any delays originating from the above-mentioned cases, as well as any changes in the itinerary that may result from them, will not entitle the client to any compensation whatsoever, particularly due to changes in the duration of the originally planned program or delays in connecting flights. Any additional costs related to a disruption will remain the responsibility of the client.
• Cancellation imposed by circumstances of force majeure and/or for reasons related to the safety of clients and/or upon the order of an administrative authority.

09.1. PRIVACY PROTECTION

A Transfer To Brazil is committed to protecting the privacy of our clients and the security of all collected information. According to the privacy protection legislation created on December 21, 2001, this privacy policy outlines the practices regarding the collection of information used by A Transfer To Brazil, how this information is used, and the choices you can make regarding how the information you provide to us is gathered and used.

When you make a booking through the website www.atransfertobrazil.com, we need to collect information about you to process the transaction and fulfill your request. This information includes, but is not limited to, details such as your name, contact information (email, phone, fax). When you submit a request through our email forms, we also collect your name and email so that we can respond to your request or conduct research as quickly as possible.

09.2. USE OF INFORMATION

When you submit a booking request, we use the collected information in several ways: Personal identification and verification – To process your booking with transportation services – To allow customer service to contact you if necessary – To improve the website of www.atransfertobrazil.com.

We disclose your information to third parties (such as our hotels) only to complete your transaction with us, provide the services mentioned above, and for our administrative needs. We do not sell, rent, or trade your personal information to third parties for commercial purposes. Unless prohibited by law or our contractual obligations, we reserve the right to disclose customer information if required by law, by court order, or by other government or legal authorities, or if we believe such disclosure is necessary or recommended.

Such situations apply: to enforce, maintain, or strengthen contracts with our clients; to protect the rights or property of A Transfer To Brazil, our affiliates, our clients, or others; or when we have reason to believe that disclosing this information may be necessary to identify, contact, or take legal action against someone who may harm our rights or property, intentionally or unintentionally, or when harm could be caused to someone due to such activities.

As with most websites, there is certain information that we automatically track, such as the URL from which you are coming, the browser you are using, and your IP ADDRESS. This data is used to improve the services of www.atransfertobrazil.com and does not include any personally identifiable information.

When transmitted over the Internet, the information regarding your credit card is protected by SSL encryption (Secure Socket Layer). This information is only used to pay for the services reserved with our company. It is stored securely at all times, is not used for any other purpose, and will never be disclosed to third parties without authorization.

Any complaint must be addressed to A Transfer To Brazil: Link to the contact form.

A Transfer To Brazil : Simplifying your travel across Brazil.